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Frequently Asked Questions
Safety and Facility Rules
Birthday Parties
Field Trips
Funzilla is an unsupervised indoor playground. Parents and guardians are responsible for actively supervising their children, ensuring their safety, and making sure playground equipment is used appropriately at all times. Funzilla is not a drop-off childcare facility.
Yes. Everyone entering Funzilla must complete the required waiver, without exception. Parents and guardians must acknowledge their responsibility for their children's safety while inside the facility.
Yes! Funzilla is a socks-only facility. All children and adults must wear socks at all times in the playground. Shoes, slippers, and bare feet are not permitted. Socks are available for purchase at the front counter if needed.
We ask that anyone experiencing illness wait until they are feeling better before visiting. To help prevent the spread of illness and protect other guests, Funzilla may ask visitors who appear unwell to return when they have recovered.
Parents and guardians are responsible for supervising their children and ensuring safe equipment use. Funzilla is not responsible for injuries resulting from unsafe use of playground equipment.
Yes. Children and accompanying adults are required to wear their assigned wristbands or stickers at all times while on the premises.
Children must go down slides in the intended direction. Climbing up slides, sitting underneath them, or lying in slide exit areas is prohibited. When using spiral slides or green spiral tubes, keep hands close to the body and secure personal belongings, including keys, to prevent injuries or lost items.
No. Children must not climb on or lean against protective netting. Parents and guardians are responsible for ensuring children follow this safety rule.
Children should wear comfortable clothing suitable for active indoor play. Loose clothing such as scarves, ponchos, or other items that could catch on equipment should be avoided. Sharp objects, sharp-ended hair accessories, and toys with sharp edges are not permitted inside the playground structures.
No. Food, drinks, and chewing gum are strictly prohibited inside all playground and play structure areas.
Funzilla is a peanut-free, nut-aware facility. Foods containing peanuts or other nuts are not permitted on the premises.Although we make every effort to maintain a nut-free environment, we cannot guarantee that the facility is completely free from nut allergens.Candy, gum, and popcorn are also prohibited.
Yes. Lockers are available on the premises. We recommend leaving valuables at home or securely stored in your vehicle. Funzilla is not responsible for lost or misplaced belongings.
No. Smoking, vaping, and alcohol are strictly prohibited anywhere on Funzilla's premises.
Yes. Funzilla staff reserve the right to refuse admission or ask guests to leave if they witness unsafe equipment use, inappropriate conduct, or disrespectful behaviour toward other guests or staff.
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